Real-time reporting
- Accurate electronic claims submission and tracking
- Quick turnaround on payments
- Claims re-submission for finding lost dollars
Our online services include:
- Secure web-login
- Web accessible patient information
- Online financial reports
- Practice analysis
Customized office forms available online 24/7:
- Hospital Superbills
- Office Superbills
- Registration Forms
- Sign-in Sheets
Other great value-added features include:
- User-friendly Scheduler that helps you to manage your time and appointments
- Free patient billing
- Recovery of lost funds through collection agencies
- Electronic Remittance Advice (ERA) and Electronic Funds Transfer (EFT)
The introduction to ERA not only serves to promptly notify you of your payments, but also simplifies identification of EOBs or checks misplaced in the pipeline. Timely filing of claims to secondary insurances and re-filing of denied or rejected claims become simpler; while EFT provides for fast, secure and efficient electronic payments and collections…saving you the trip to your bank.
Communication between FodeMD and its clients is of primary importance. Therefore, upon signing the contract, each physician will be given an e-mail address and secure web-login through
http://mail.burntforest.net that is used to send and receive messages between the FodeMD staff and the physician. Our Customer Support staff is also available at 1.888.654.0006 to answer questions and ensure satisfaction.
About 97% of claims are filed electronically with the insurance companies. However, for companies that are not currently set up to receive claims electronically, we use HCFA forms for claims submission.
With our electronic billing service, you should receive reimbursement from the insurance companies within 7-21 days; paper claim submissions take 90-120 days.
No! There are no charges for electronic transmission of claims to the clearinghouse.
All checks and EOBs (Explanation of Benefits) will be sent directly to your office. You keep the checks and send us scanned copies of the EOBs, so that we can perform effective follow-up.
Unless the non-payment is for a valid reason, such as a deductible, capitation, no coverage, or duplicate invoice, we reprocess the claim with needed additional information. If the additional information is not available at FodeMD, we will contact your office for the information. We then follow up with an appeal if the claim remains unpaid.
We perform follow-up on patient bills by sending a series (up to 3) of the collection letters to patients, requesting payment of the past due amount.
Until the customized EMR is complete we provide you with the reporting you need. Simply contact our office as needed and we will provide you with an up to date report of the practice status.
We start the billing process from the effective date of the contract. However, a mutually agreeable special arrangement can be made to handle your old bills.
Ensuring that your patients are satisfied with the billing process is extremely important to FodeMD. We have specially trained service representatives at our Toms River, New Jersey Call Center to respond in a courteous and professional manner to patient-billing questions. All patients can contact us at our 1.888.654.0006 number.
No, we keep it simple, 3% for all of our services, including the development of the software.
Our rules engine scans the information and provide us with a missing link feed back file. We contact your office as needed to full fill that claim
Yes, you will need a high-speed Duplex Scanner, to upload your Bills and EOBs, and an Internet connection to upload your data to us.